Children have the privilege of complete confidentiality from their parents at the age of 16. After that age, we cannot provide any information about your child, and how they are progressing. The exception to this, is if we believe your child is in imminent danger to themselves, or someone else.

Unfortunately, we cannot directly bill to Insurers, and services must be paid for upfront. You will receive and invoice with you should submit to your provider and they will reimburse you depending on the structure of your plan. The exception to the rule, is if your insurance provider is Blue Cross, or your therapy or assessment is being covered by motor vehicle insurance, WSIB, a legal entity, or other insurer. This must be pre-approved before and services are provided.

No, we do not offer a free initial consultation, but if you wish, we can have a psychotherapist contact you before your initial appointment to discuss any concerns that you have. You will need to request this from Karen, our office administrator at (705) 722-3729.